Customer Engagement Manager TS/SCI

Parsons Corporation•Springfield, VA
•$134,100 - $241,400•Onsite

About The Position

Serves as the embedded Customer Engagement Manager for all customers on Fort Bragg in support of the National Geospatial Intelligence Agency (NGA). The Customer Engagement Manager will engage customers and keep abreast of the latest developments from the NGA Program Office and facilitate any NGA personnel site visits to the customer they are embedded with. This position is wholly responsible for maintaining the customer relationships at their site.

Requirements

  • Experience with mission requirements capture in at least two of the following: ISR, geospatial intelligence, data analysis and mission planning.
  • 10+ years diversified experience in DoD programs
  • Demonstrated understanding of the customer network in one or more of the following: National Geospatial Intelligence Agency (NGA), US Army, Office of the Secretary of Defense (OSD), Special Operations Command (SOCOM), US Marine Corps, Defense Intelligence Agency (DIA)
  • Must be willing and able to travel, as required, 10-20%.
  • Keen understanding of the Customer and their Mission
  • Experience with data analysis
  • Excellent verbal and written communication, in order to articulate customer technical requirements for the engineering team
  • Active TS/SCI and willingness to obtain a CI Poly

Nice To Haves

  • Background in conducting training and/or writing programs of instruction (POIs) for software applications supporting military units or IC analysts
  • Basic understanding of software, data science, artificial intelligence and machine learning concepts
  • Demonstrates ability to influence, inspire trust and establish & sustain credibility
  • Previous experience working with units at Fort Bragg

Responsibilities

  • Engage customers and keep abreast of the latest developments from the NGA Program Office.
  • Facilitate any NGA personnel site visits to the customer they are embedded with.
  • Maintain customer relationships at their site.
  • Translate mission requirements into technical requirements for action by engineering staff.

Benefits

  • medical
  • dental
  • vision
  • paid time off
  • Employee Stock Ownership Plan (ESOP)
  • 401(k)
  • life insurance
  • flexible work schedules
  • holidays
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