Customer Engagement Coordinator | Heritage Harrisburg
MileOne Autogroup•Harrisburg, PA
•Onsite
About The Position
Heritage Harrisburg is seeking a motivated Customer Engagement Coordinator to join their dynamic service team. This role focuses on customer service and automotive excellence, aiming to create exceptional experiences for valued customers. The position offers a supportive environment, opportunities for career growth, and a focus on professional development and advancement.
Requirements
- Strong communication and organizational skills.
- Proficiency in CRM software and basic computer skills.
Nice To Haves
- Experience in customer service or the automotive industry preferred.
Responsibilities
- Manage inbound and outbound communications with customers.
- Schedule appointments and follow up on leads.
- Collaborate with sales and service departments to ensure seamless operations.
Benefits
- health and financial benefits
- training and mentoring
- Employee Purchase Program
- MileOne Support Fund: by Employees, for Employees
- NextMile Scholarship Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
