Customer Engagement Coordinator | Heritage Harrisburg

MileOne Autogroup • Harrisburg, PA

11d • Onsite

About The Position

Heritage Harrisburg is seeking a motivated Customer Engagement Coordinator to join their dynamic service team. This role focuses on customer service and automotive excellence, aiming to make an impact, build relationships, and foster career growth within the automotive industry. The position involves managing customer communications, scheduling appointments, and collaborating with sales and service departments.

Requirements

• Strong communication and organizational skills.
• Proficiency in CRM software and basic computer skills.

Nice To Haves

• Experience in customer service or the automotive industry preferred.

Responsibilities

• Manage inbound and outbound communications with customers.
• Schedule appointments and follow up on leads.
• Collaborate with sales and service departments to ensure seamless operations.

Benefits

• Health and financial benefits
• Training and mentoring
• Employee Purchase Program
• MileOne Support Fund: by Employees, for Employees
• NextMile Scholarship Program
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed