Customer Education Specialist - Flex (US Remote)

Motorola Solutions • Utah, US Offsite, SC

2d • Remote

About The Position

The Software Enterprise Deployment and Integration team delivers solutions to the public safety sector. We are committed to providing technology and tools that enable customers to focus on their mission and make faster, more intelligent, safer decisions. We deploy and support products such as Computer-Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among others. This is a remote role with 75% + of travel to customer sites in the US. Candidates my reside anywhere in the United States.

Requirements

• Must have a valid driver's license
• Legal authorization to work in the U.S. indefinitely is required.
• High School Diploma
• 1+ years of experience working with Motorola Flex software

Nice To Haves

• Experience with Motorola Flex Administration preferred

Responsibilities

• Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services
• Conducting on-site and remote training for the Motorola Flex software and the designated third-party software
• Presenting training using a variety of classroom training methods, including lectures, flip charts, online projection, etc.
• Completing department-required reports within set standards
• Managing communication with customer contact(s) related to the training schedule
• Coordinating customer (agency) information between trainers
• Operates under supervision from the Customer Education Lead
• Relying on instructions and pre-established guidelines to perform the functions of the job

Benefits

• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED