Customer Development Specialist - Great Lakes (MI)

Elanco

3d•$33 - $45•Remote

About The Position

As a Customer Development Specialist (Inside Sales Representative) within Elanco’s US Sales Group for Pet Health, you will drive sales of Elanco products in an assigned geography. You will use the CVS selling model, territory management, and digital marketing to create an exceptional customer experience while maximizing sales performance. This is a remote position for candidates who live in Michigan’s Great Lakes region, with 5–10% travel.

Requirements

Associate degree, or high school diploma/GED with an equivalent level of experience.
Previous experience in inside sales or the animal health industry.
Aptitude for Customer Value Selling (CVS).
Proficiency with digital tools, including CRM (Salesforce/Veeva) and MS Teams.

Nice To Haves

Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.
Strong communication, interpersonal, and presentation skills.
Ability to strategically identify and solve customer issues using Elanco organizational capabilities.
In-depth knowledge of the companion animal market, customers, and products.
Proven track record of delivering creative customer solutions.

Responsibilities

Develop and manage long-term relationships with key veterinary practices to uncover needs and generate recommendations that achieve sales targets.
Partner with assigned sales districts to create business plans, nurture leads, and execute strategies in targeted accounts for optimal sales growth.
Use a multi-channel approach to remotely engage specific customers with customized content and offers via Veeva CRM.
Maintain in-depth technical knowledge of Elanco’s product portfolio to lead new product launches and brand initiatives effectively.
Execute sales objectives and key sales metrics to ensure territory success and customer satisfaction.

Benefits

Multiple relocation packages.
Two weeklong US shutdowns, in mid-summer and at year-end, in addition to PTO.
Eight-week parental leave.
Nine Employee Resource Groups.
Annual bonus offering.
Flexible work arrangements.
Up to 6% 401(k) matching.
Vacation benefits.
Eligibility for medical, dental, vision, and prescription drug benefits.
Flexible benefits, including healthcare and/or dependent day care flexible spending accounts.
Life insurance and death benefits.
Time off and leave of absence benefits.
Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.