Customer Delivery Architect - Wireless (Remote)

Cisco•Austin, NC

11d•$166,500 - $323,600•Remote

About The Position

As a Customer Delivery Architect - Wireless, you will support Service Provider and Enterprise accounts within the Cisco Customer Experience Team. Your primary role will be the delivery of Wireless Planning, Design, Implementation & Optimization Services to Cisco's major accounts. This includes performing architectural planning and design, providing configuration and integration support, and offering operational support for complex wireless network deployments. You will also be responsible for identifying and documenting design/architecture best practices for global Cisco Services adoption.

Requirements

BSEE/CS or equivalent plus 5-10 years of experience in a network engineering or telecommunications support environment.
Strong technical account management skills.
In-depth knowledge of Wireless technology—specifically Catalyst IOS XE WLC units including virtual appliances.
RF Design, Survey/Engineering, and troubleshooting skills using either Ekahau or Hamina.
IP Network Design skills.
A working understanding of successfully deploying Cisco Spaces within a customer environment.
Experience designing and deploying key WLAN applications (Voice over WLAN, Context-Aware Location-Based Services, and Wireless Guest Access).
Thorough understanding of WLAN security and network management (including ISE and/or RADIUS services).
Expert-level inter-networking troubleshooting in a large-scale network environment.

Nice To Haves

MS strongly preferred
CCIE
CCIE-WLAN, CCNP-WLAN, CCNA-WLAN
CWNA, CWSP, CWAP, CWNE
CCNP, CCDP
Project Management, leadership and mentoring skills.
IP networking, LAN Switching, VoIP, etc.
In-depth knowledge of network management, network availability, QOS & capacity planning.
Excellent written and verbal communication skills.

Responsibilities

Responsible for the delivery of Wireless Planning, Design, Implementation & Optimization Services to Cisco's major accounts.
Performs architectural planning and design along with configuration and integration support.
Provides operational support for complex, wireless network deployments.
Identify & document design/architecture best practices for global Cisco Services adoption.
Participate in complex network design, performance engineering, troubleshooting and problem resolution for WLAN related projects.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)