Customer Data Steward

O'Reilly Auto Parts • Headquarters, KY

4d • Onsite

About The Position

The Customer Data Steward is a subject matter expert who is responsible for the day-to-day management of data quality and compliance of customer data by enforcing data governance policies, survivorship and cleansing rules while identifying and resolving data quality issues through collaboration with various teams. The right candidate has a strong technical acumen and ability to act as a bridge between the business and IT departments.

Requirements

• Bachelor’s degree in computer science, information systems, business administration, or data science or equal level of experience
• Experience with data integration, data quality tools, SQL scripting abilities
• Proficiency in data management systems and reporting tools
• Proactive, self-started comfortable diving into data
• Analytical skills and expertise in data quality tools and techniques
• Experience working on cross-functional teams
• Strong verbal and written communication skills
• Proficiency with Microsoft Word, Excel and Access

Nice To Haves

• 2-4 years' experience in data stewardship, business analysis, or data governance
• Understanding of data governance principles and best practices
• Experience in data management, analysis, or governance roles
• Knowledge of relevant data privacy regulations (e.g., GDPR, CCPA)
• Automotive knowledge a plus

Responsibilities

• Define, implement and enforce business rules, data quality and compliance requirements
• Monitor data usage and identify potential risks or compliance issues
• Analyze and resolve data exceptions and quality issues through SQL scripting
• Identify patterns to enhance or adjust automated rules and cleansing
• Assist in mastering customer data by defining and maintaining the golden record
• Understand MDM concepts and tools to ensure consistency and accuracy of critical business data
• Understand the data lifecycle, from creation to archiving and deletion
• Collaborate with data owners, working groups and data custodians - escalating any issues as necessary
• Provide training and guidance to data users on data governance policies and procedures
• Create and maintain data dictionaries, metadata, lineage to provide transparency and context to data
• Analyze and report on data quality insights and support BI reporting for senior leadership
• Assist with special department projects as needed.
• Foster a cooperative and engaging work environment, focusing on teamwork and collaboration
• Conflict resolution and/or mediation skills
• Ability to assess and maintain data governance, quality and compliance

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level