Customer Data Management Specialist

NuCO2 • Stuart, FL

1d

About The Position

This is an early career role focused on managing customer data. The specialist will be responsible for reviewing, interpreting, and inputting contract data and customer information into multiple systems to create and maintain accurate customer records. This includes correcting, updating, and adjusting customer data based on customer relationship management processes and set-up requests. The role also involves monitoring and generating reports to ensure data integrity and managing the customer database for accuracy and consistency.

Requirements

• Ability to read and interpret contracts, pricing details, and equipment transmittals.
• Strong verbal and written communication skills, with the ability to convey information clearly.
• Understanding of billing and invoicing systems, including screens and codes.
• Proficiency in basic math operations, including addition, subtraction, multiplication, division, and conversions of fractions and decimals.
• Typing speed of at least 40 words per minute.
• Capability to manage multi-screen system setups.
• Proficient with internet-based tools, Microsoft Excel, and Outlook.
• Experience in a transactional, data-driven environment focused on processing and updating information.
• Strong organizational and time management skills with a keen eye for detail.
• Excellent customer service and interpersonal skills.
• Effective problem-solving skills with a focus on details and accuracy.
• Ability to work independently and as part of a team.

Nice To Haves

• Associate’s degree (equivalent work experience may be considered).
• Experience with JDE systems preferred.

Responsibilities

• Review, interpret, and input contract data and customer information into multiple systems to create and maintain accurate customer records in the Company’s operating system.
• Correct, update, and adjust customer data based on customer relationship management processes and set-up requests.
• Monitor and generate reports to ensure data integrity.
• Manage and maintain the customer database, ensuring accuracy and consistency.

Benefits

• health insurance
• dental insurance
• disability insurance
• life insurance
• paid holidays
• vacation
• 401(k)-retirement plan
• employee discounts
• opportunities for educational and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED