Customer Coordinator

TEKsystemsHonolulu, HI
$19 - $20Onsite

About The Position

TEKsystems is seeking a detail-oriented and reliable Customer Coordinator to support a leading healthcare organization in Hawaii. This role plays a key part in ensuring the Customer Relations team delivers exceptional service to members by providing operational, administrative, and customer support.

Requirements

  • Strong customer service and communication skills
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • High attention to detail with strong organizational and multitasking abilities
  • Strong problem-solving and decision-making skills
  • Ability to work independently and manage multiple priorities effectively
  • Professional communication skills with internal and external stakeholders
  • Experience supporting operational, administrative, or customer service functions
  • Experience handling customer communications (phone, mail, or email)
  • Experience reviewing and working with data, ensuring accuracy and completeness
  • Exposure to coordinating tasks across teams or departments
  • Experience assisting with reporting, documentation, or process support

Nice To Haves

  • Previous experience in customer relations, healthcare, or call center environment preferred

Responsibilities

  • Providing operational, administrative, and customer support to the Customer Relations team.
  • Ensuring the Customer Relations team delivers exceptional service to members.
  • Coordinating tasks across teams or departments.
  • Assisting with reporting, documentation, or process support.
  • Handling customer communications (phone, mail, or email).
  • Reviewing and working with data, ensuring accuracy and completeness.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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