Customer Contracts & Pricing Manager (51603)

C & S CHEMICALS INC•Roswell, GA

10d•Onsite

About The Position

Are you a detail-oriented professional who excels at managing contracts, pricing, and customer relationships? We're seeking a Customer Contracts & Pricing Manager to lead the administration of customer contracts, oversee pricing programs, and ensure exceptional service delivery across our organization. In this highly collaborative role, you'll work closely with Sales, Operations, Logistics, Accounting, and Customer Service teams to ensure customer commitments are fulfilled accurately, efficiently, and consistently. If you enjoy balancing analytical work with customer-focused problem solving, we'd love to hear from you. C&S Chemicals is a fast-paced, innovative company, that takes pride in delivering effective solutions that make an impact. Our team thrives on collaboration, growth, and breaking new ground in an ever-evolving chemical industry. Join us as we continue to lead with Dedication, Integrity, Reliability, and Teamwork to be the premier supplier of chemical solutions while fostering a collaborative and people-focused environment.

Requirements

Bachelor's degree in Business Administration, Finance, Supply Chain, or a related discipline; a combination of education and experience considered in lieu of a degree.
3–7 years of experience in contract administration, pricing management, bid management, customer account management, or a related field
Experience working with ERP systems, CRM platforms, or project management tools
Previous experience supporting cross-functional teams in manufacturing, distribution, logistics, or industrial environments
Strong organizational skills with the ability to manage multiple priorities and deadlines
Exceptional attention to detail and analytical thinking
Excellent communication and relationship-building skills

Responsibilities

Lead the customer bid process from opportunity identification through proposal submission and award management.
Manage customer contracts, renewals, pricing schedules, and compliance requirements.
Maintain and administer customer pricing structures and contract-based pricing agreements.
Partner with accounting and billing teams to resolve pricing and invoicing discrepancies.
Support customer accounts by resolving operational, service, billing, and delivery-related concerns.
Serve as an escalation resource for complex customer service issues.
Collaborate with Sales, Operations, Logistics, and Accounting teams to ensure customer expectations are met.
Analyze bid results and contract performance to support future business decisions.