Cullman - Customer Concierge - Part Time
Long-Lewis Automotive Group•Cullman, AL
•$10 - $12•Onsite
About The Position
The Receptionist (aka Customer Concierge) answers incoming telephone calls in a friendly, interested, and helpful manner. They gather the appropriate information from the caller in order to transfer the call to the correct person. In addition, they log missed calls for advisors, log sales calls, and take messages when necessary and sends & responds to electronic communications.
Requirements
- Previous experience in a similar position (administrative, clerical, call center, customer service, etc.).
- Working knowledge of automotive sales/service.
- Pleasant and courteous personality.
- Strong phone and written communication skills.
- Strong computer skills.
- Excellent communication and interpersonal skills.
Nice To Haves
- Some customer service training.
Responsibilities
- Answer incoming telephone calls in a friendly, interested, and helpful manner.
- Gather appropriate information from the caller to transfer the call to the correct person.
- Log missed calls for advisors.
- Log sales calls.
- Take messages when necessary.
- Send and respond to electronic communications.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
