Cullman - Customer Concierge - Part Time

Long-Lewis Career • Cullman, AL

16h • Onsite

About The Position

The Receptionist (aka Customer Concierge) answers incoming telephone calls in a friendly, interested, and helpful manner. They gather the appropriate information from the caller in order to transfer the call to the correct person. In addition, they log missed calls for advisors, log sales calls, and take messages when necessary and sends & responds to electronic communications.

Requirements

• Some customer service training.
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.).
• Working knowledge of automotive sales/service.
• Pleasant and courteous personality.
• Strong phone and written communication skills.
• Strong computer skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Answer incoming telephone calls in a friendly, interested, and helpful manner.
• Gather appropriate information from the caller to transfer the call to the correct person.
• Log missed calls for advisors.
• Log sales calls.
• Take messages when necessary.
• Send and respond to electronic communications.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed