Customer & Category Manager - Kroger

Dreyer's Grand Ice Cream

4h•Onsite

About The Position

This role serves as a critical link between the company's internal strategy and the retailer's execution. The Customer & Category Manager will build trust and deepen partnerships with key retailers by providing best-in-class consumer insights, data analysis, and strategic positioning. This role is responsible for informing internal and external strategies to deliver growth and profitability, and for driving customer category growth through a brand-agnostic focus on the category/segments and shopper dynamics. The ideal candidate will be consumer and category obsessed.

Requirements

BS/BA Preferred
5+ Years experience in customer facing, sales planning, or category management sales roles in CPG industry
Seeking category or sales experience working within Kroger.
Commercial experience, high developed collaboration and influencing skills, self-starter, results driven, entrepreneurial
Experience in retail sales roles a plus
Knowledge of customer best practices, market intelligence, category/channel/ shopper trends and shopper Insight into actionable ideas.
History in data management (IRI, Nielsen, other data sources) and insight building.
Proven ability to develop sound insights and strategies across multiple data points.

Responsibilities

Ensure consumer insights, data analysis, and strategic positioning come together to deliver unbiased category insights and solutions that will grow the Ice Cream category.
Identify category trends, opportunities and threats, leading monthly/quarterly calls with customers to call out key performance indicators and future optimizations.
Drive 4 P strategies for our retailers, collaborating with cross-functional groups such as sales and marketing and tailoring recommendations to specific customer needs.
Lead category strategy and approach in JBP, Top to Top, Category Review, and yearly planning meetings at respective accounts/channels.