Customer Category Manager

Tyson Foods, Inc.Springdale, AR
Onsite

About The Position

Tyson Foods is looking for a Customer Category Manager to serve as the Category Advisor to Albertsons across our Refrigerated portfolio. This role leads category strategy and delivers data-driven insights, providing independent guidance to the customer to drive profitable growth for both the retailer and Tyson’s portfolio of top performing brands. Role will be based on-site at our corporate headquarters in Northwest Arkansas. This role will require travel to the customer and internal meetings.

Requirements

  • Bachelor’s degree in Business, Data Analytics or related field
  • 5+ years in Category Management supporting complex grocery retailers
  • Experience with fast-moving CPG brands or grocery industry
  • Technical skills in Excel and PowerPoint.
  • Exceptional communication skills – verbal, written and presentation.
  • Willingness to travel 10-25% of the time for customer meetings and internal meetings (varies based on location relative to customer).

Nice To Haves

  • Previous experience as a Category Advisor or Category Captain
  • Previous experience working on Albertsons and with SymphonyAI data
  • Advanced technical skills to handle the complexities of Albertsons with national and divisional level requests
  • Strong storytelling skills – ability to tell the story with the data in a digestible way
  • Positive, proactive, agile and able to manage multiple projects simultaneously
  • Power BI and Power Query a plus.

Responsibilities

  • Serve as a trusted advisor to Albertsons partners for category management needs at the national and divisional level
  • Analyze category, shopper, and competitive data utilizing syndicated data (IRI/NielsenIQ) to identify growth opportunities and inform category strategies
  • Develop and deliver actionable insights that influence assortment, pricing, promotion, and shelving decisions leveraging SymphonyAI data
  • Translate complex data into clear, compelling recommendations for both internal teams and customer partners
  • Lead customer-facing presentations, line reviews, and business updates to drive alignment and growth initiatives with cross-functional partners
  • Provide ongoing reporting and scorecards to Albertsons partners and Tyson sales team members to monitor key goals (KPIs) and initiatives
  • Play a part in driving Tyson’s Category Management & Analytics team performance, development, and impact through socialization of best practices and perspective with team members in formal and informal forums.

Benefits

  • paid time off
  • 401(k) plans
  • affordable health, life, dental, vision and prescription drug benefits
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