Customer Care Temporary Clerk

Xcel Energy • Amarillo, TX

9d • $14 - $15 • Onsite

About The Position

The Clerk's primary responsibility is entering web service orders into the customer billing system. Accountable for individual performance indicators of productivity and accuracy. Regular, reliable attendance is an essential job function.

Requirements

• High School education or equivalent required.
• 1 year experience in a customer service environment required.
• Strong attention to detail with a high degree of accuracy.
• Ability to work independently and in multiple computer systems.
• Must be results oriented.
• Good verbal and written skills required.

Responsibilities

• Accurately entering in detail from service orders via multiple communication channels.
• Performing consistently to meet objectives and goals.
• Performing work and handle customers in a professional and respectful manner.
• Performing other limited duties as assigned, including projects as needed.

Benefits

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED