Customer Care Representative

Assurant

1d • $15 - $28 • Remote

About The Position

Customer Care Representatives are the voice of the organization and the first point of contact for valued customers. Assurant is deeply invested in employee success and committed to providing a supportive, inclusive, and growth-oriented environment. This role does not involve cold calling, sales, or contract upgrades.

Requirements

• High school diploma or GED
• Customer service experience (call center, insurance, or banking preferred)
• Strong communication, listening, and problem-solving skills
• Ability to multitask using technology in a fast-paced environment
• Reliable high-speed internet (25 Mbps down / 6 Mbps up)
• Quiet, distraction-free home office setup

Nice To Haves

• 2+ years of customer service experience
• Prior remote work experience

Responsibilities

• Handle inbound customer calls and/or e-mails with empathy and professionalism
• Resolve issues, answer questions, and provide proactive solutions
• Document interactions and follow up as needed
• Participate in special projects and adapt to evolving priorities
• Deliver a WOW experience on every call—customers should hear your smile!

Benefits

• Medical
• dental
• vision
• Paid Time Off
• holidays
• Advancement opportunities
• tuition reimbursement (up to $5,000/year after 6 months)
• Paid virtual training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED