Customer Care Representative (Telecom) – Growth Opportunity | El paso TX

Distro • El Paso, TX

1d • $45,000 - $50,000 • Onsite

About The Position

We are hiring a Customer Service Representative to support customers with their accounts, billing inquiries, and service requests. This role is focused on delivering a positive customer experience from onboarding through ongoing support.

Requirements

• Customer service or call center experience
• Strong communication and problem-solving skills
• Ability to multitask in a fast-paced environment
• Comfortable handling billing questions
• High School Diploma

Nice To Haves

• Telecom experience
• Billing or account support experience
• Bilingual (English/Spanish)

Responsibilities

• Handle customer interactions via phone, email, and chat
• Assist with billing inquiries, payments, and account updates
• Resolve customer issues and provide follow-up support
• Process account changes and cancellations
• Coordinate with internal teams (Sales, Operations, Service Delivery)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED