Remote | Entry Level | Customer Care Coordinator

Aisles & Abroad • Baltimore, MD

1d • Remote

About The Position

We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and coordination tasks. The role focuses on providing timely support, managing inquiries, and ensuring a smooth, positive client experience throughout the process. It is fully remote and suited to someone who is responsive, organized, and enjoys customer-focused work.

The role requires a reliable internet connection and the ability to stay organized and responsive in a virtual workspace. The company offers a flexible remote work environment, structured onboarding and ongoing support, opportunities for growth and advancement based on performance, and a supportive, collaborative team environment. The stated salary range is $40,000–$70,000 per year.

AI tools may support parts of the hiring process, including application and resume review and assessment of responses. These tools assist the recruitment team but do not replace human judgment; final hiring decisions are made by humans.

Requirements

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote setting.
• Detail-oriented, with the ability to manage multiple tasks.
• Comfortable using email, messaging platforms, and online systems.

Nice To Haves

• Experience in customer service, support, or coordination roles.
• Interest in travel, hospitality, or event-related services.

Responsibilities

• Serve as a point of contact for client inquiries and support requests.
• Assist with coordinating services, scheduling, and follow-ups.
• Provide clear and professional communication regarding updates and next steps.
• Maintain accurate records of client interactions and requests.
• Monitor tasks and ensure timely responses and resolutions.
• Support a positive and consistent client experience.

Benefits

• Flexible remote work environment.
• Structured onboarding and ongoing support.
• Opportunities for growth and advancement based on performance.
• Supportive and collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed