Customer Care Associate
World Finance•Greenville, SC
•Onsite
About The Position
We are looking for experienced customer service professionals to join our lively Customer Care team. In this role, you will be taking incoming calls to assist customers with inquiries and resolve concerns. This position offers growth opportunities, with the majority of team members promoted from within. The work environment is business casual.
Requirements
- Previous experience in a call center or financial branch setting.
- High School Diploma or General Education Development (GED) Certificate.
- Ethical, hardworking, and goal-oriented team member.
- Ability to demonstrate strong critical thinking skills in difficult and sensitive situations.
Responsibilities
- Collaborating with team members or third parties in order to resolve their issues or concerns.
- Providing feedback and offering suggestions to management about areas for improvement related to processes and efficiencies.
- Obtaining and delivering knowledge on company policies and procedures.
Benefits
- Low-cost employee health, dental vision, and medical
- Paid vacation, holiday, and sick days
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
