Customer Care Advocate- Part Time
North Star Insurance Advisors LLC•Wentzville, MO
•$0 - $17•Onsite
About The Position
North Star Insurance Advisors helps families secure the protection and peace of mind they deserve through high-quality insurance solutions. As we continue to grow, we’re seeking Customer Care Advocates who bring precision, accountability, and heart to their work. As a Customer Care Advocate, you’ll serve as the final checkpoint before client applications are submitted for approval. Your attention to detail ensures every form is complete, accurate, and ready to go—helping clients get the coverage they need without delays.
Requirements
- Strong attention to detail and accuracy
- Dependable, self-motivated, and organized
- Excellent written communication and follow-up skills
- Comfortable with repetitive tasks and autonomous work
- Basic computer skills, including Microsoft Office
Nice To Haves
- Prior auditing or quality control experience is a plus
Responsibilities
- Review submitted insurance applications for accuracy and completeness
- Flag errors or missing information and follow up with relevant teams
- Take incoming phone calls and process credit card payments from current policyholders
- Maintain high levels of consistency, accuracy, and confidentiality
- Collaborate with teammates and support a quality-first culture
Benefits
- Competitive Pay: $17.00/hour
- Financial Security: 401(k) with company match
- Career Growth: Ongoing training, development, and advancement opportunities
- Company Culture: Team-centric, upbeat environment that celebrates wins
- Family-Friendly Fun: Annual Company events—families welcome!
- 401(k)
- 401(k) matching
- Paid time off
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
