Customer Care Advocate

North Star Insurance Advisors LLC • Wentzville, MO

3d • $0 - $19 • Onsite

About The Position

North Star Insurance Advisors helps families secure the protection and peace of mind they deserve through high-quality insurance solutions. As we continue to grow, we’re seeking Customer Care Advocates who bring precision, accountability, and heart to their work. As a Customer Care Advocate, you’ll serve as the final checkpoint before client applications are submitted for approval. Your attention to detail ensures every form is complete, accurate, and ready to go—helping clients get the coverage they need without delays.

Requirements

• Strong attention to detail and accuracy
• Dependable, self-motivated, and organized
• Excellent written communication and follow-up skills
• Comfortable with repetitive tasks and autonomous work
• Basic computer skills, including Microsoft Office

Nice To Haves

• Prior auditing or quality control experience is a plus (not required)

Responsibilities

• Review submitted insurance applications for accuracy and completeness
• Flag errors or missing information and follow up with relevant teams
• Take incoming phone calls and process credit card payments from current policyholders
• Maintain high levels of consistency, accuracy, and confidentiality
• Collaborate with teammates and support a quality-first culture

Benefits

• Medical, dental, vision, and disability insurance
• 401(k) with company match
• Ongoing training, development, and advancement opportunities
• Team-centric, upbeat environment that celebrates wins
• Annual Company events—families welcome!
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed