Customer Business Manager - Costco B&W

Unilever•Seattle, WA

9d•$103,000 - $154,400•Hybrid

About The Position

The Customer Business Manager is directly responsible for driving partnership with Costco merchants and collaborating with cross-functional partners internally to grow Unilever’s beauty and wellbeing (hair and skin care) business with Costco. The purpose is to deliver sustainable and competitive growth by developing and optimizing assortment, driving return on investment as it relates to promotion and demand creation, partnering with supply chain to deliver on-time and in-full and leveraging insights to build for the future. Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. Warehouse Club is a unique channel, and one of the few Brick & Mortar channels that is projected to grow significantly over the next 5 years.

Requirements

Bachelor’s Degree required
5+ years experience in CPG or Retail Industry
A self starter, who takes ownership of their business
Analytical expertise, ability to see trends and develop recommendations from data (i.e., Circana, Nielsen, Numerator)
Skilled written and verbal communicator
Ability to manage ambiguity and complex situations
Ability to build strong relationships and influence others
Willing and able to travel ~15% of the time (est. 4-6 trips per year)

Nice To Haves

Club experience, working with Costco, Sam’s Club or BJ’s
Net Revenue Management or experience in creating assortment to meet financial requirements for CPG and retailer.
Passion for Wellness and beauty categories

Responsibilities

Build and execute joint business plans with Costco
Relationship management and influence, both with Costco and internal partners
Own the relationship with category buyers at Costco
Act as the primary liaison on all business issues both internal and external
Work closely cross functional teams; Marketing, Shopper Marketing, Category Management and Strategy, Supply Chain, Insights, etc.
Drive trade investment effectiveness and efficiency; partner with shopper marketing to do the same
Drive insights to action, delivering key insights to business partners, while leveraging data to optimize how we go to market with Costco.
Understand external environment – competitive environment at Costco, along with what’s happening across club and nationally that could impact the business.
Champion and drive strategic selling initiatives for Unilever with Sam’s Club