CUSTOMER BUSINESS MANAGER I (remote Eastern)
About The Position
McCormick is looking to hire a Customer Business Manager I on the Strategic Teams Region supporting all Specialty Food Distributor customers. This position is a home office/remote field position in the Eastern half of the US with a preference for Hunt Valley, MD or Chicago area. The Customer Business Manager I on the Strategic Teams Region supporting all Specialty Food Distributor customers is responsible for delivering volume targets, managing Trade budgets, and leading customer planning initiatives. This role drives execution of retail fundamentals and partners closely with customers to achieve mutual growth objectives. Success in this position requires strong commercial acumen, cross-functional collaboration, and disciplined execution. Ideal candidate would have the ability to travel with frequency up to 25%. The Customer Business Manager I- Account Manager will report to the CBM II.
Requirements
- Bachelor’s degree in business, Marketing, Management, or a related field.
- Minimum of 2 years of sales, marketing, or related experience
- Solid understanding of CPG industry sector and competitive landscape
- Demonstrated analytical, problem-solving, organizational, and communication skills.
- Strong negotiation, influencing, and leadership capabilities.
- Proficiency in standard business and analytical tools.
- Understanding of how Sales integrates with Marketing, Supply Chain, and Finance functions.
- Analytical mindset and in-depth understanding of Circana and consumer insight driven business planning
- Travel as needed, including overnight travel, to support customer meetings, field engagement, and industry events. Up to 25%.
- Valid driver’s license with clean driving record
Nice To Haves
- Advanced knowledge of McCormick product portfolio, product mix optimization, and profit drivers.
- At least 1 year managing customer accounts.
- Understanding of retail execution standards, store conditions, and industry best practices.
- Experience across non-traditional grocery channels (e.g., eCommerce, alternative distribution).
- Experience leveraging syndicated data for customer insights and decision-making.
Responsibilities
- Develop and execute customer and distributor business plans aligned to volume and profitability objectives.
- Implement strategies across promotion, pricing, distribution, shelving schematics, and category management for multiple McCormick brands.
- Present customer plans and lead execution to ensure achievement of volume and distribution targets.
- Optimize product assortment and mix to expand distribution and improve overall performance.
- Manage direct and broker relationships to ensure alignment and flawless marketplace execution.
- Oversee trade promotion investments and ensure effective utilization of trade spend.
- Travel overnight as business needs require.
Benefits
- 401k
- health insurance
- paid time off
- Competitive compensation
- Career growth opportunities
- Flexibility and Support for Diverse Life Stages and Choices
- Wellbeing programs including Physical, Mental and Financial wellness
- Tuition assistance
- Comprehensive health plans covering medical, vision, dental, life and disability benefits
- Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
- Retirement and investment programs including 401(k) and profit-sharing plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
