Customer Billing Specialist

Vulcan Materials Company•Atlanta, GA

2d•Onsite

About The Position

Vulcan Materials Company is the nation’s largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it’s more than starting an exciting career – you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. 100%25 In Office At Vulcan Materials, we believe that the heart of our success lies in the strength of our engagement, our connection, and our commitment to developing our people. We are excited to restore the collaborative in-person environment that fuels our innovation and growth. This move is not just about being physically present; it's about reigniting the spirit that comes from face-to-face interactions, fostering a collaborative, inclusive culture where every voice is heard and everyone thrives.

Requirements

A high school diploma is required.
Experience in bookkeeping, accounting, or related experience is preferred.
Must possess a fundamental understanding of accounting principles and have knowledge of common office practices, procedures, and use of office equipment.
Must have the ability to use computers, cell phones, and other electronic devices.
Must have appropriate typing skills and a thorough understanding of Microsoft Word and Excel.
Must have outstanding communication skills and the ability to interact well with people in all levels of the organization.
Must act with unyielding integrity and honesty in business transactions, promote company policies, and hold self and other employees accountable.

Nice To Haves

Bachelor’s degree preferred.
Experience in bookkeeping, accounting, or related experience is preferred.

Responsibilities

Manage Adjustment Process. Process credit/rebill invoices and AR adjustments in appropriate systems. Identify and maintain adjustments for assigned locations. Work to revise customer invoices and ensure accuracy of customer’s account. Maintain excellent internal and external customer service.
Coordinate Customer Orders. Provide timely and accurate tickets to customers. Assist in the coordination of truck dispatch orders to ensure maximum efficiency. Verify tickets are numbered and dated. Ensure time accuracy and that customer trucks leave the yard properly loaded.
Prepare Monthly Financial Information. Prepare month-end closing information for Accounting based on the current closing schedule. Prepare detailed analyses of monthly margin and cost statements as requested by location management.
Handle Billing Process. Manage timely and accurate billing exception and re-billing process for customers, ensuring the collection of receivables of all outstanding billing issues.
Support Ticketing and Customer Service. Ensure that customer transactions are correctly ticketed. Listen to customer issues and complaints and work to resolve them through communication with the sales department and use of temporary tickets.
Other duties as assigned.