Christmas Customer Assistant - FHB - Worcester
About The Position
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items. At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S. Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way. Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Requirements
- Passionate and fashion-forward.
- Resilient and confident brand ambassador.
- Digitally confident.
- Ability to work efficiently and effectively under pressure.
- Team player.
- Flexible and adaptable.
Responsibilities
- Deliver style advice and five-star service.
- Drive sales and grow market share in the style space.
- Help customers discover on-trend and fashionable products.
- Serve customers and sell the latest fashion items.
- Utilize digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Maintain high standards of efficiency and effectiveness, balancing speed and accuracy.
- Contribute to a positive store environment and support team members.
- Adapt to changing needs and be ready to meet challenges.
Benefits
- Opportunity to work up to full-time hours in the weeks commencing 13th and 20th December.
- Opportunity to be part of a business transformation and introduce innovative new experiences.
- Inclusive, Diversity and Equal Opportunities Policy.
- Happy to talk smart/flexible working.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
