Christmas Customer Assistant - FHB - Worcester
About The Position
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items. At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S. Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way. Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Requirements
- Passionate and fashion-forward.
- Resilient and confident brand ambassador.
- Digitally confident.
- Efficient and effective.
- Team player.
- Flexible.
Responsibilities
- Deliver style advice and five-star service.
- Drive sales and grow share in the style space.
- Help customers discover on-trend and fashionable products.
- Serve customers and sell the latest fashion items.
- Utilize digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Maintain high standards while balancing speed and accuracy.
- Contribute to a positive store environment.
- Adapt to where needed, when needed, to meet challenges.
Benefits
- Opportunity to work in a fast-paced, high-demand environment.
- Be part of a business transformation and a new era of retail.
- Inclusive, Diversity and Equal Opportunities Policy.
- Happy to talk smart/flexible working.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
