Customer Assistant - Food - Arnison Centre Durham RP

Marks & Spencer•Durham, NC

4d•Onsite

About The Position

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working. Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S! We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out. By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.

Requirements

Thrive in a high-pressure environment, staying sharp, fast, and focused.
Be digitally confident.
Be a team player.
Be flexible and poised to work across various areas of the store.
Must be 18 years or older due to working late nights.

Nice To Haves

Take pride in their knowledge of M&S Food products.
Ready to roll up their sleeves and go again, day in and day out.

Responsibilities

Serve, sell, fill and help drive growth in sales.
Utilize digital tools, such as Sparks and in-store devices, to enhance the customer experience.
Contribute to a positive, high-energy environment where everyone works hard and supports each other.
Work across various areas of the store, adapting to the changing demands of the retail environment.