Customer Application Engineer – Industrial Trade & Converting

Tesa Tape inc • Sparta, MI

1d • Onsite

About The Position

At tesa, we are looking for someone to support our Industrial Trade & Converting business unit with a strong focus on double-sided mounting tape solutions. Our Customer Solution Center (CSC) supports customers and Sales with hands-on technical consulting, application testing, and implementation support. In this role, you will be the technical “go-to” partner for sales, distribution partners, and converters, translating customer requirements into robust tape + process solutions for mounting/bonding, surface protection, lamination, splicing, and transport securing (manual to automated processes).

Requirements

• BS/MS in Engineering or Science (e.g., Mechanical, Industrial, Materials, Chemical) or equivalent experience.
• 3–5 years in application engineering / technical service / process engineering in industrial manufacturing, converting, or related adhesive/tape application roles.
• Willingness to travel up to ~20% within the USA as well as 2-3 x per year to Mexico.
• Must have a valid driver's license and passport.
• Strong hands-on and structured problem-solving skills (test planning, data interpretation, concise reporting, customer communication).
• Collaborative mindset across Sales, Product Development, Quality, and Operations.

Responsibilities

• Provide technical consulting to customers and Sales for double-sided mounting applications (e.g., foam/film/transfer tapes, high/low surface energy substrates, durability, temperature/aging, clean appearance).
• Plan and execute application-focused testing and deliver clear, customer-ready recommendations (test plans, results, benchmarking, process window).
• Support customer trials and line implementations (manual and automated): define success criteria, run trials, document outcomes, and drive next steps to conversion and scale-up.
• Lead and support converting-related solutions (die-cuts, lamination builds, slitting, liner selection, dispensing/automation concepts) in close collaboration with customers and internal stakeholders.
• Drive surface protection concepts and select/validate solutions for mechanically demanding processes and sensitive surfaces.
• Support lamination and splicing topics for industrial manufacturing and processing efficiency.
• Deliver trainings for sales/partners and contribute to application guidelines, best practices, and technical documentation.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level