Customer and Staff Engagement Leader
Amazing Lash Studio•McAllen, TX
About The Position
Amazing Lash Studio is seeking a Customer and Staff Engagement Leader to oversee sales and operations at an eyelash extension and eyebrow service studio. This leadership role offers growth opportunities in the beauty industry. The manager is expected to lead and support the studio team, maintain smooth operations, and work toward business goals.
Requirements
- Management experience, including experience as a sales manager, operations manager, and/or general manager.
- Highly energetic, welcoming, and positive personality.
- Excellent leadership skills and ability to lead a team in an organized and efficient way.
- Customer-service-oriented approach.
- Empathy and ability to support and coach staff.
- Ability to identify and solve problems, set expectations and goals, and delegate.
- Strong verbal and written communication skills.
- Strong interpersonal skills and confidence communicating with others.
- Excellent organization, problem-solving, and project-management skills.
- Ability to work flexible days and hours, including nights, weekends, and holidays.
Nice To Haves
- Experience with MindBody software.
Responsibilities
- Oversee sales and operations for the studio.
- Lead the team in an organized and efficient manner to ensure smooth operations.
- Follow studio structures, policies, and procedures.
- Support and coach staff toward business goals.
- Identify and solve problems, set expectations and goals, and delegate work.
- Train and motivate staff.
Benefits
- Competitive pay and bonus structure.
- Free and discounted services.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
