Customer Ambassador (Full Time)
About The Position
Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs. FLIK is committed to diversity of thought and inclusion for all, driving their success. They believe in hiring people who share a passion for food and hospitality, and then encouraging, valuing, and recognizing their contributions. FLIK keeps its people renewed, excited, and engaged by providing hands-on training and educating them about the latest trends, giving them a stake in successfully raising the bar. Their people love what they do and love sharing their passion. This role is the start of a career where you can flourish.
Requirements
- Ability to lift and/or move up to 50 pounds.
Nice To Haves
- Previous customer service and food service experience preferred.
Responsibilities
- Greets every customer and interacts in a manner to ensure a high level of hospitality.
- Greets all team members and ensures they have what they need to be successful each day.
- Relays relevant concerns from customers to supervisors.
- Ensures that all marketing, wellness and culinary programs are current and in place.
- Leads weekly promotions and programs for guests.
- Shares best practices and recognizes co-workers.
- Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
- Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
- Ensures all display foods are merchandised attractively per standards.
- Serves food neatly and attractively per standards.
- Performs other duties as assigned.
Benefits
- Free meals
- Uniforms
- Laundering service available at select locations
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
