Customer Activation Manager, East Coast

Australian Agricultural Company (AACo)•New York, NY

9d•Remote

About The Position

As our Customer Activation Manager, you’ll bring Westholme Wagyu to life in the New York and East Coast food scene — connecting with chefs, restaurants, distributors and foodservice partners through memorable activations, events and customer experiences. This is a highly visible role where you'll partner closely with sales and global marketing teams to transform insights into action and deliver measurable commercial outcomes. We're looking for an energetic marketer who can think big, execute brilliantly and build strong relationships across the industry. If you’re passionate about restaurants, chef partnerships, hospitality, premium brands and creating experiences that make people excited to taste, talk about and choose Westholme Wagyu, this is an opportunity to make a significant impact.

Requirements

3+ years' experience in brand or customer marketing, ideally within food, beverage, hospitality or premium consumer goods.
Strong understanding of the New York and East Coast foodservice landscape.
Proven experience developing and delivering successful activation, event and customer engagement strategies.
Experience managing agencies, budgets and multiple stakeholders across complex projects.
Strong commercial acumen with the ability to translate data and insights into business outcomes.
Exceptional communication, influencing and relationship-building skills.
A highly organised and proactive approach, with the ability to balance strategy and execution.
Confidence working autonomously in a fast-paced environment while collaborating across global teams.

Nice To Haves

A passion for food, hospitality, dining experiences and premium brands.

Responsibilities

Lead customer marketing and activation plans across the East Coast US region, aligning brand strategy with commercial priorities.
Design and deliver high-impact marketing programs, events and brand experiences that engage distributors, chefs and customers.
Partner closely with the US Sales team to drive brand growth and unlock new opportunities within key accounts and channels.
Manage agency partners, activation resources and marketing budgets to ensure exceptional execution and return on investment.
Leverage market intelligence, customer insights and performance data to inform decision-making and optimise future initiatives.
Develop compelling customer-facing tools, presentations and marketing collateral that support business growth.
Act as the voice of the market, providing insights and recommendations that influence both regional and global marketing strategies.