Customer Accounting Coordinator

Ventura Foods • Waukesha, WI

1d • Hybrid

About The Position

This position assists the Customer Accounting Supervisor and Customer Accounting Lead. It is responsible for processing various advanced level accounts receivable functions which utilize research, reconciling, investigating, and problem-solving techniques. The role manages and collects outstanding accounts receivable balances promptly while maintaining customer goodwill.

Requirements

• High school diploma or equivalent experience
• 2 years credit, collection and accounting experience preferred
• Strong mathematical skills and working knowledge of relevant software and mainframe capabilities.
• Ability to work under minimal supervision and as part of a team.
• In-depth knowledge of standard accounts receivable procedures.
• Diplomatic skills needed to solve customer generated problems.
• Ability to deal with various types of customers from mass merchandisers to small, local operations.

Nice To Haves

• Associates degree in a Business related field is preferred.

Responsibilities

• Institute and maintain a deduction log that will formally track all customer deductions and the status of each deduction. Prepare monthly report to explain deduction findings.
• Research all deductions and unapplied cash for accuracy including identification of unauthorized deductions. Upon approval, adjustments should be entered via AS400 according to established procedures where applicable or to the TPMS for validation and creation of credit or adjustment.
• Provide current status of customer accounts, to include status of open credit memos, aging debit memos and unresolved Unapplied Cash. Provide analytical reports as requested.
• Under the direction of the Customer Accounting Lead, upon authorized approval, enter A/P check requests via AS400 or TPMS according to established procedures.
• Under the direction of the Customer Accounting Supervisor, use written and telephone contact with customers to request backup, dispute invalid deductions as well as receive payment information on invalid short pays.
• Within TPMS, review assigned billback entries in WIP, RFA, Approved and Payment Request status ensuring all items reach Paid status.
• Transfer CCD sales in an accurate and timely manner by resolving integrity report errors and creating manual entries as needed.

Benefits

• Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees
• Profit Sharing and 401(k) matching (after eligible criteria is met)
• Paid Vacation, Sick Time, and Holidays
• Employee Appreciation Events
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED