Customer Account Specialist
MacLean Power Systems•Bessemer, AL
•Onsite
About The Position
Royal (a MacLean Power Systems Company) in Bessemer, AL has an exciting opportunity for a Customer Account Specialist. This role is Onsite in Bessemer, AL.
Requirements
- Minimum 3-5 years related experience including experience with technical products
- Expert utilization of Syteline or comparable ERP system required
- Excellent verbal and written communication skills
- Excellent sales and negotiation skills
- Ability to build strong interpersonal relationships based on integrity and service
- Organized with strong attention to detail
- Strong analytical skills
- Proven ability to build and maintain relationships with customers, reps, and other inside sales
- Proficient with Microsoft Office Suite or related software including proficiency in Excel
Nice To Haves
- Experience in utility industry preferred
Responsibilities
- Answers inquiries from clients concerning products while promoting the company products
- Provides information, quotes, credit terms, and other bid specifications to clients
- Periodically prepares and reports sending results and leads to manager
- Caters to any customer complaints or concerns and establishes a resolution
- Learns the various buying habits and expectations of the customers to provide exceptional customer service
- Conducts regular follow ups on the quote status
- Works with the V.P. of Sales on the administrative aspects of sales
- Performs other duties as assigned
Benefits
- bonus potential based on company performance
- Medical
- Dental
- Vision
- 401k with employer match
- employer-paid disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
