Customer Account Representative
Harvestadvertisinginc•Charlotte, NC
About The Position
Harvest Advertising Inc is seeking a Customer Account Representative to support customer relationships, account-related activities, and customer satisfaction initiatives. This entry-level position offers an opportunity to develop skills in customer service, account coordination, and business operations.
Requirements
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Excellent organizational abilities.
- Attention to detail and effective problem-solving skills.
- Basic computer proficiency.
- Ability to work independently and collaboratively.
Nice To Haves
- Associate's or bachelor's degree in Business, Marketing, Communications, or a related field is a plus.
- Previous customer service, retail, hospitality, or administrative experience is helpful but not required.
Responsibilities
- Build and maintain positive customer relationships.
- Assist customers with account-related questions and requests.
- Provide accurate information about products, services, and promotions.
- Maintain organized customer account records and documentation.
- Monitor customer feedback and communicate relevant information to team members.
- Collaborate with internal teams to support customer satisfaction.
- Prepare basic reports and maintain accurate records.
- Assist with customer onboarding and account support.
- Participate in team meetings and training programs.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
