Customer Account Representative
Harvestadvertisinginc•Charlotte, NC
About The Position
Harvest Advertising Inc is seeking a Customer Account Representative to support customer relationships, assist with account management activities, and contribute to customer satisfaction initiatives. This entry-level position offers an opportunity to develop professional skills in customer engagement, account support, and business operations.
Requirements
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Excellent interpersonal and relationship-building abilities.
- Strong organizational and multitasking skills.
- Attention to detail and problem-solving abilities.
- Basic proficiency with Microsoft Office or Google Workspace.
Responsibilities
- Build and maintain positive relationships with customers.
- Provide information regarding products, services, and promotional programs.
- Assist with account updates, documentation, and record maintenance.
- Monitor customer needs and communicate feedback to internal teams.
- Assist with resolving customer concerns and ensuring timely follow-up.
- Maintain accurate account records and reports.
- Collaborate with team members to support customer satisfaction goals.
- Participate in training sessions and professional development activities.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
