Customer Account Representative
Alphabe Insight Inc•Tampa, FL
•$3,800 - $4,550•Onsite
About The Position
We are seeking a dedicated Customer Account Representative to support customer relationships and account services while helping ensure a positive client experience. This role is ideal for individuals who enjoy working with people, building trust, and assisting customers with their ongoing account needs.
Requirements
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Excellent customer service and relationship-building abilities.
- Strong organizational and multitasking skills.
- Positive attitude and professional demeanor.
- Ability to work effectively in a team-oriented environment.
- Attention to detail and problem-solving skills.
Responsibilities
- Serve as a primary point of contact for customer account inquiries.
- Assist customers with account updates, service requests, and general questions.
- Build and maintain strong relationships with existing customers.
- Provide accurate information regarding available products and services.
- Monitor account activity and maintain up-to-date customer records.
- Follow up with customers to ensure satisfaction and service quality.
- Resolve routine account-related concerns in a professional manner.
- Identify customer needs and recommend appropriate solutions.
- Collaborate with team members to support account management goals.
- Participate in training and professional development opportunities.
Benefits
- Paid training
- Career advancement opportunities
- Professional development programs
- Supportive and collaborative work environment
- Hands-on account management experience
- Performance-based growth opportunities
- Ongoing mentorship and coaching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
