Customer Account Representative

Alphabe Insight Inc • Oklahoma City, OK

9d • $3,800 - $4,400

About The Position

Entertainment Travel Associates is seeking a motivated, personable, and detail-oriented Customer Account Representative to build and maintain positive customer relationships. The representative assists customers with account-related needs, provides information about products and services, and identifies opportunities to improve the customer experience. This role offers the opportunity to work with people, develop professional skills, and grow within a team-oriented environment.

Requirements

• Strong communication and interpersonal skills.
• Customer-focused attitude and professional approach.
• Good organizational skills and attention to detail.
• Ability to build rapport and establish trust with customers.
• Problem-solving skills and willingness to learn.

Nice To Haves

• Previous customer service or account-related experience.

Responsibilities

• Build and maintain positive relationships with existing and prospective customers.
• Assist customers with general account questions and service-related needs.
• Provide clear information about products, services, and available options.
• Identify customer needs and recommend suitable solutions.
• Follow up on customer inquiries to support a positive experience.
• Maintain accurate account information and assist with routine account updates.
• Collaborate with team members to achieve customer satisfaction and performance goals.

Benefits

• Hands-on training and ongoing professional development.
• Opportunities to develop customer relationship and account management skills.
• A collaborative and encouraging team environment.
• Potential for career growth and advancement.
• Career growth opportunities and professional development.
• Ongoing learning opportunities and professional guidance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed