Customer Account Representative

Alphabe Insight Inc•Phoenix, AZ

2d•$3,800 - $4,400•Onsite

About The Position

We are seeking a motivated and customer-focused Customer Account Representative to support customer relationships, provide professional assistance, and help customers find solutions that meet their needs. This role is ideal for someone who enjoys communication, relationship building, and contributing to customer satisfaction and business growth.

Requirements

High school diploma or equivalent required.
Strong communication and interpersonal skills.
Customer-focused and professional attitude.
Excellent relationship-building abilities.
Strong organizational and multitasking skills.
Good problem-solving and active listening skills.
Positive attitude and eagerness to learn.
Reliable, adaptable, and self-motivated.
Ability to work independently and as part of a team.

Nice To Haves

Previous customer service, account support, sales, retail, or hospitality experience is a plus but not required.

Responsibilities

Build and maintain positive relationships with customers.
Assist customers with questions regarding products and services.
Identify customer needs and recommend appropriate solutions.
Follow up with customers regarding inquiries and account-related activities.
Assist with customer acquisition and promotional opportunities.
Maintain accurate and organized customer information.
Document customer interactions and follow-up activities.
Communicate customer feedback and needs to the appropriate team members.
Collaborate with team members to achieve customer service and business objectives.
Represent the company professionally during customer interactions.
Participate in ongoing training and professional development.