Customer Account Representative

gategroup•USA_KY_Cincinnati, KY

9d•$55,000 - $58,000•Onsite

About The Position

We’re looking for motivated, engaged people to help make everyone’s journeys better. Responsible for executing sales strategy, initiating contact with existing and potential customers, and identifying customer needs. gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment.

Requirements

High School Diploma or GED required.
Previous sales and telemarketing experience is a plus
Excellent written and verbal communication skills
Demonstrates effective negotiation and closing techniques.
Strong analytical and judgement skills
Works well in a team environment
Basic communication and sales skills

Responsibilities

Manages assigned accounts.
Review service orders.
Interacts with work groups to ensure they are trained with respect to spec. compliance.
Create local tools/visuals to train regarding specs.
Interact with customer to ensure customers are updated with service changes.
Periodic on-board aircraft checks
Support GM/Operations as needed.