Customer Account Representative
Harvestadvertisinginc•Charlotte, NC
About The Position
At Harvest Advertising Inc, we believe every brand has a unique story. That's why we start by understanding your business, your goals, and your audience. Our team combines creativity with data-driven strategies to craft campaigns that truly connect. We tailor every solution to maximize your growth. Harvest Advertising Inc is seeking a Customer Account Representative to support customer relationships, account activities, and client satisfaction initiatives. This entry-level position offers valuable experience in customer engagement, account coordination, and business operations.
Requirements
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Excellent organizational abilities.
- Attention to detail and problem-solving skills.
- Basic computer proficiency.
- Ability to work independently and collaboratively.
Nice To Haves
- Associate's or bachelor's degree in Business, Marketing, or a related field is a plus.
- Previous experience in customer service, retail, hospitality, or administrative support is helpful but not required.
Responsibilities
- Build and maintain positive customer relationships.
- Assist customers with account-related inquiries.
- Provide information regarding products, services, and promotions.
- Maintain accurate customer account records and documentation.
- Support account updates and follow-up activities.
- Collaborate with internal teams to support customer satisfaction goals.
- Prepare reports and maintain organized records.
- Participate in training sessions and team meetings.
- Perform additional account support duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
