Inside sales Distribution Order Specialist

Tyler Staffing ServicesLithia Springs, GA
Onsite

About The Position

We are seeking a highly professional, reliable, and detail-oriented Customer Account Manager for an amazing, growing client. Operating directly out of the front corporate office, you will serve as the primary liaison for an assigned category of business-to-business (B2B) clients. This is a fast-paced, high-volume operational role requiring a high sense of urgency, advanced multi-tasking abilities, and the capacity to thrive under pressure. This position heavily relies on complex data management, advanced Microsoft Excel workflows, and daily navigation of proprietary ERP enterprise software. This is a dedicated, front-office B2B account management and logistics position. We are seeking a professional with strong, stable tenure looking for a long-term career home. Job-hoppers will not be considered.

Requirements

  • 7–10+ years of recent, verifiable front-office administrative or account coordination experience within Distribution, Manufacturing, or Logistics.
  • Daily hands-on experience navigating ERP systems is required (SAGE, AS400, or IBM i are highly preferred).
  • Advanced computer literacy with intermediate-to-advanced proficiency in Microsoft Excel (ability to manage heavy spreadsheets).
  • Exceptional, polished, and highly professional written and verbal communication skills.
  • Exceptional math skills, extreme attention to detail, and the ability to work completely independently without close supervision.
  • Must be legally eligible to work in the U.S. (E-Verify).
  • Must pass a comprehensive background check and drug screening.

Responsibilities

  • Manage, support, and retain a specific category of established corporate accounts.
  • Accurately enter, track, and confirm complex sales orders utilizing our internal ERP system.
  • Serve as the professional voice of the company, handling client inquiries via phone and email regarding order status, shipment dates, inventory availability, and backorders.
  • Assist corporate clients navigating the online ordering system; support website management and regular maintenance as needed.
  • Prepare specialized documentation for shipments, assist with uniform order fulfillment, and actively participate in physical inventory counts to maintain record accuracy.
  • Manage massive data sets using Excel spreadsheets with extreme precision and a zero-error tolerance.
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