Customer Account Manager

Dynamic Logistix LLC • Overland Park, KS

7d • Onsite

About The Position

The Customer Account Manager is a trusted logistics advisor providing transportation solutions to support the TMS clients’ supply chain needs. Account Managers proactively reach out to key stakeholders within the customers’ organizations to drive continuous improvement. Problem solving challenging customer issues while providing an exceptional customer experience.

Requirements

• Demonstrated success in a proactive sales environment
• Strong relationship building and negotiation skills
• Excellent customer service and problem-solving skills
• Detail orientated with analytical and technical skills
• Ability to work both independently and in a team environment
• Proven ability to multitask and thrive in a fast-paced environment
• Excellent verbal and written communication skills
• Ability to multi-task
• Intermediate proficiency with Microsoft Office
• High school diploma or equivalent required
• At least one year of experience in the Logistics industry

Nice To Haves

• bachelor’s degree in a related field preferred

Responsibilities

• Builds and maintains strong, long-lasting customer relationships
• Collaborates with Carrier Reps to identify carrier needs to grow opportunities with new and current customers
• Ensures the timely and successful delivery of our shipments according to customer needs and objectives
• Creates efficiencies and drives continuous improvement
• Identifies market trends that may have a positive or negative impact on the customer
• Provides a positive customer experience through constant communication and relationship building
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED