Customer Account Manager-Costco International

Nestle Operational Services Worldwide SA•Arlington, VA

10d•$100,596 - $141,993

About The Position

Nestlé USA is seeking a passionate and driven individual to join our team as a Customer Account Manager for Costco International. In this role, you will play a crucial role in supporting strategy and business development within Nestlé markets and across NiM operating companies. This role is pivotal in managing relationships to accelerate growth across our club partner. To achieve efficiency and acceleration, this role requires a general manager mindset to extrapolate best practices in market synergies, item execution, and prioritization of domestic and international opportunities to ensure global alignment and support local management.

Requirements

At least 8 years of relevant sales experience in the CPG industry
Proven experience in business development and relationship management
Proven ability to effectively communicate and negotiate, presenting the company’s offerings and addressing customer concerns.
Demonstrated ability to coordinate across departments (e.g., marketing, sales, product development) to ensure alignment with company goals.
Experience developing and implementing strategies that align with the company's long-term goals, setting ambitious targets, and regularly reviewing progress
Able to influence with integrity, provide impactful insights and engage with multiple internal and external stakeholders.
Strategic Sales and Marketing: This involves identifying and targeting potential clients, understanding customer needs, and developing tailored pitches that resonate with different audiences. It also includes the ability to craft marketing strategies that align with business goals, leverage market research, and drive sales growth
Networking and Relationship Management: Building and nurturing long-term relationships with clients, partners, and industry influencers is crucial. This skill set encompasses connecting with people at various levels, understanding stakeholder needs, and maintaining strong professional networks
Communication: Effective communication and negotiation skills are paramount for presenting the company's offerings and addressing any objections raised by potential clients
Analytical: The ability to analyze market trends, customer data, and business performance to make informed decisions and identify growth opportunities
Problem-Solving: Being able to identify and resolve issues and opportunities across markets is essential for driving business growth
Collaboration: Working effectively with regional and global customer interface teams, as well as local teams, to establish strategic partnerships and alliances
Technical: Proficiency in using productivity tools like Outlook and Office 360 collaboration tools, as well as strong capabilities in prioritization and time management

Nice To Haves

Strong knowledge of Nestlé markets and NiM operating companies

Responsibilities

Support strategy and business development in Nestlé markets and across NiM operating companies.
Support Global Nestle initiatives and reporting needs.
Support Top-to-Top (T2T) Costco International relationships and facilitate best practice transfer.
Build and maintain relationships with Nestlé Costco Champions and key stakeholders to drive local performance visibility and global results.
Interface with Costco International Merchandising Center of Excellence and Global Leverage teams.
Communicate Costco’s global priorities and integrate them into local integrated business planning.
Support innovation, renovation, and explore new product opportunities across U.S. and international markets.
Identify strategic partnerships and alliances to better support local teams and missions.
Collaborate with regional and global customer interface teams.
Contribute to Omni-channel acceleration and improve ways of working with Costco.