Customer Account Manager - Lead

QinetiQ US•Annapolis Junction, MD

22h•$145,000 - $185,000•Hybrid

About The Position

QinetiQ US is seeking a Senior Customer Account Manager to provide acquisition leadership, client support, quality oversight, and mentorship for commercial satellite communications acquisition activities supporting the U.S. Space Force. The position requires a senior acquisition practitioner who can guide other analysts, lead complex acquisition actions, and maintain consistent execution across team deliverables.

Requirements

Minimum of 10 years of Federal or DoD acquisition experience supporting pre-award and post-award activities.
Active Secret security clearance.
Bachelor's degree from an accredited institution.
Demonstrated experience leading acquisition work, mentoring acquisition professionals, or providing senior technical guidance.
Strong knowledge of FAR-based acquisition planning, source selection, contract administration, and acquisition documentation.
Experience leading complex acquisition actions and coordinating across program, technical, financial, legal, and contracting stakeholders.
Strong client relationship, problem-solving, written communication, and senior-level briefing skills.
Ability to travel up to 10%, including periodic travel to the National Capital Region.

Nice To Haves

Twelve or more years of Federal or DoD acquisition experience.
Active TS/SCI security clearance.
Master's degree or a relevant DAWIA, FAC-C, PMP, CFCM, or equivalent credential.
Knowledge of COMSATCOM markets, commercial SATCOM business models, or related space and telecommunications acquisition.
Experience supporting USSF, DISA, SSC, or another Federal space, SATCOM, or national security organization.
Experience translating complex technical requirements into acquisition-ready documentation.
Familiarity with IAA and FMS processes.
Experience guiding distributed teams with mixed levels of acquisition experience.

Responsibilities

Lead acquisition analysts by setting execution priorities, providing acquisition guidance and mentorship, and promoting consistent use of approved templates and processes.
Serve as the primary interface between the acquisition team and USSF/CSCO client leadership, maintaining client relationships, assessing satisfaction, documenting concerns, and carrying out corrective actions for performance or delivery gaps.
Lead or support complex acquisition planning under FAR Subpart 7.1, including market research, acquisition strategy, milestones, source selection, performance requirements, and award support.
Ensure acquisition documentation, contract records, and client deliverables meet quality, compliance, and program standards; serve as the escalation point for complex regulatory interpretations, stakeholder conflicts, and acquisition issues.
Review acquisition work products and guide analysts in resolving quality, compliance, schedule, and execution concerns.
Advise senior stakeholders on acquisition approaches, procurement risks, and COMSATCOM market considerations.
Lead selected complex acquisition actions and prepare decision-support products and briefings for senior government stakeholders.
Travel up to 10%, including approximately three to six trips annually to the National Capital Region in support of client requirements.