Customer Account Executive
About The Position
Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space. As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams. We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs.
Requirements
- 1+ years of prospecting or closing experience in a door-to-door or in-person sales role
- A strong desire to join a high-growth software startup
- Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
- Experience presenting to senior managers and executives
- The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
- Experience using Gong, or similar, to collaborate internally and manage pipeline
- Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
- Proactive from lead to close - if this opportunity really excites you, please don’t just apply on the website. Find the hiring manager, prospect thoughtfully, and tell us why you’re the best candidate for this position.
Responsibilities
- Become an expert in how Tailscale helps our customers
- Build a credible pipeline every quarter by engaging with clients on upsells and renewals
- Own an upsell and renewal number across your accounts
- Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
- Generate short-term results while maintaining annual pipeline coverage
- Provide accurate weekly forecasting & revenue delivery
- Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product
- Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement
Benefits
- Base salary
- Equity incentive plan
- Variable commission
- Health coverage
- Vision coverage
- Dental coverage
- Generous parental leave program
- Paid time off
- Professional development allowance
- Mentorship
- Coaching
- Internal promotion opportunities
- Home office setup (company-owned laptop, monthly home internet reimbursement, $1000 USD for workstation customization)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
