Customer Account Executive

Tailscale•Denver, CO

1d•Hybrid

About The Position

Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space. As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams. We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs.

Requirements

1+ years of prospecting or closing experience in a door-to-door or in-person sales role
A strong desire to join a high-growth software startup
Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
Experience presenting to senior managers and executives
The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
Experience using Gong, or similar, to collaborate internally and manage pipeline
Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
Proactive from lead to close - if this opportunity really excites you, please don’t just apply on the website. Find the hiring manager, prospect thoughtfully, and tell us why you’re the best candidate for this position.

Responsibilities

Become an expert in how Tailscale helps our customers
Build a credible pipeline every quarter by engaging with clients on upsells and renewals
Own an upsell and renewal number across your accounts
Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
Generate short-term results while maintaining annual pipeline coverage
Provide accurate weekly forecasting & revenue delivery
Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product
Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement

Benefits

Base salary
Equity incentive plan
Variable commission (for quota-based roles)
Comprehensive group benefits with no waiting period (health, vision, dental, and more for you and your family)
Corporate co-working program to visit WeWork (or other similar spaces near you)
$1500 USD annually for professional development
Mentorship, coaching, and internal promotion opportunities
Flexible, paid time off program
Company-owned laptop (Mac or PC)
Monthly home internet reimbursement
$1000 USD to customize your workstation
Generous parental leave program from your first day
Parental leave top-ups for up to 26 weeks