Customer Access Representative II

Presbyterian Medical Services•Santa Fe, NM

2d•Onsite

About The Position

This position provides receptionist duties for the center and performs a variety of clerical duties including patient appointments and registration, management of patient flow, billing, and payment collections. Assists with state Centennial Care / Medicaid enrollment and/or NM Health Insurance Exchange (NMHIX) enrollment.

Requirements

High school diploma or general education degree (GED).
One-year medical office, healthcare billing and/or patient registration experience; OR completion of a medical office training program.
Computer experience and ability to work with Windows-based programs required.
Must successfully complete required state and federal health insurance enrollment assistance training programs and obtain related certifications within 30 days of employment and maintain current while required to provide these services.
Must successfully complete an initial post-offer of employment screening.
Must comply with required testing and immunizations (TB, Hepatitis B, Tdap, MMR, Varicella, Influenza).
If required to assist with NM Health Insurance Exchange (NMHIX) enrollment, must successfully complete a Criminal Records Check conducted by the NM Insurance Exchange as a part of their assistor’s application process, prior to providing these services.

Nice To Haves

Bilingual Spanish / English or Navajo / English preferred.

Responsibilities

Provides receptionist duties for the center.
Performs a variety of clerical duties including patient appointments and registration.
Manages patient flow.
Handles billing and payment collections.
Assists with state Centennial Care / Medicaid enrollment and/or NM Health Insurance Exchange (NMHIX) enrollment.