Customer Access Representative & Medical Assistant II

Presbyterian Medical Services•Carlsbad, NM

17h•Onsite

About The Position

This position includes duties as a Customer Access Representative and a Medical Assistant II. As a Customer Access Representative, it provides receptionist duties for the center and performs a variety of clerical duties including patient appointments and registration, management of patient flow, billing, and payment collections. As a Medical Assistant II, it assists the professional and para-professional staff in rendering health care. For additional details and core functions related to this position, please refer to Clinical Affairs Policy 900.042, Medical Assistant Functions and 2001.016, Health Center Drug Dispensing & Administration.

Requirements

High school diploma or general education degree (GED) required.
Six months experience in healthcare setting OR one year administrative and/or customer service background.
Computer experience required; ability to work with Windows-based programs strongly preferred.
Graduate of an accredited medical assisting program; OR successful completion of the internal PMS Medical Assistant II training and assessment program.
Must be deemed competent in phlebotomy at time of hire.
If assigned to the Checkerboard Area Health System, this position requires successful completion of an initial post-offer of employment Criminal Records Check.
This position requires successful completion of an initial post-offer of employment: According to PMS Human Resources Policy 205.006, “Healthcare Personnel Testing & Immunization Requirements,” this position must comply with required testing and immunizations.
May be required to use personal transportation to carry out job duties.
Must possess and maintain a valid Driver's License.
Must provide a current motor vehicle record.
Must provide current personal owner liability automobile insurance and must maintain the insurance coverage throughout the course of employment in this position.
Must submit to a motor vehicle record check on an as needed basis and maintain a satisfactory driving record that is within the limitations of PMS Human Resources Policy II.D.3, Automobile Usage, and applicable state and federal laws.
Must comply with PMS Policies on Automobile Usage, II.D.3, Drug Free Workplace, III.H and applicable state and federal laws.

Nice To Haves

Experience or training in customer service industry preferred.
Experience in medical billing preferred.
Bilingual Spanish / English or Navajo / English preferred.
Thorough knowledge of nursing aide duties preferred.
Ability to speak Spanish or Navajo desired.

Responsibilities

Provides receptionist duties for the center.
Performs a variety of clerical duties including patient appointments and registration, management of patient flow, billing, and payment collections.
Assists the professional and para-professional staff in rendering health care.