Custom Stylist
About The Position
Our San Francisco Custom Showroom is seeking a Custom Stylist who has a strong affinity to premium products and a love of working with people to guide clients through the custom experience. Our ideal candidate is someone who makes connections, builds relationships, and pursues opportunities. You will make an impact by: Becoming a men’s and womenswear specialist based on our training & development of client measurements, fabric knowledge, customizations, alterations, and sales psychology. Proactively building a book of clients through different prospecting efforts (outreach, events, etc.) and building upon recurring client relationships. Setting appointments and meeting with clients in our showrooms to conduct personalized wardrobe planning for both casual and professional looks. Guiding clients through the custom experience, helping them choose fabrics, buttons, embroideries, and every detail that goes into hand crafting a one-of-a-kind custom garment. Maintaining personal relationships with our clients from their first interaction through purchase, delivery and ongoing orders.
Requirements
- Direct sales experience – creative & strategic in approach
- Excellent client relationship skills (new business development, sales, client facing roles)
- Prior affiliation with successful customer-facing businesses, preferably in the luxury industry; having a natural ability to connect with clients and comfortably handle all personality types
- Strong eye for detail & organizational skills
- World class communication & interpersonal skills; written and verbal, handling yourself with confidence internally to peers and externally to clients
- Independent decision-making skills with the ability to self-manage; whether it be your book of business
- An entrepreneurial spirit - you take initiative to get things done
Responsibilities
- Becoming a men’s and womenswear specialist based on our training & development of client measurements, fabric knowledge, customizations, alterations, and sales psychology
- Proactively building a book of clients through different prospecting efforts (outreach, events, etc.) and building upon recurring client relationships
- Setting appointments and meeting with clients in our showrooms to conduct personalized wardrobe planning for both casual and professional looks
- Guiding clients through the custom experience, helping them choose fabrics, buttons, embroideries, and every detail that goes into hand crafting a one-of-a-kind custom garment
- Maintaining personal relationships with our clients from their first interaction through purchase, delivery and ongoing orders
- Be Kind.
- Be openminded
- Lead by example
- Work scheduled shifts
- Greet all customers with warmth & Sincerity
- Create an environment of hospitality
- Handle all customer concerns in a proactive, positive manner.
- Create a safe, ethical & clean work environment for all customers and Employees
- Build positive team relationships within your store and across the company.
- Demonstrate ownership & accountability.
- Exemplify Billy Reid Culture & the 5B’s a) Be Welcoming b) Be Hospitable c) Be Curious d) Be Knowledgeable e) Be Thankful
Benefits
- Generous product discounts
- Medical, Dental, and Vision insurance
- Employer matched 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
