Custom Integration Systems Designer

Phoenix Systems•Alpharetta, GA

1d•$60,000 - $80,000•Hybrid

About The Position

The Custom Integration Systems Designer is responsible for designing complex, custom systems that can be properly installed by our installation technicians. The outside sales team will do the majority of customer facing tasks, but the Custom Integration Systems Designer will accompany them on appointments when complex systems are introduced.

Requirements

5+ years of experience in automation installation and custom design.
Proven track record of custom systems design.
Demonstrated ability to listen and ask questions to meet customers’ needs.
A natural passion for developing professional relationships within the design/build community and with potential/existing clients.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Strong presentation and negotiation skills.
Exceptional verbal, written and interpersonal communication skills.
Excellent computer proficiency (MS Office – Word, Excel, and Outlook).
Must be able to clear a background check and drug screening.
Clear MVR preferred.
High school diploma or GED required.
Bachelor’s degree is a plus, but real-world experience is preferred.

Nice To Haves

Prior experience in the following fields: Home Automation; Network Administration; Audio/Video Integration systems; High end lighting design and automated shades; Construction, design or architectural; Luxury products or services.
Analyze floor plan and work orders to ensure all items are identified correctly
Industry related knowledge and industry related products/solutions as they relate to the residential construction and security systems industry.
Meticulously organized – Ensures none of the details get missed.

Responsibilities

Collaborate with Outside Sales Agents to evaluate customer needs and engineer accurate system proposals, including product selection, installation scope, and precise labor estimations.
Oversee the design process by assisting the Outside Sales Agents during customer consultations to ensure all solutions align with technical installation standards and allocated labor hours.
Partner with Outside Sales Agents and clients to identify upselling opportunities and expand project scope.
Assisting in the creation, review, and approval of sales scope of work.
Keep and update the proper project documentation in the appropriate systems.
Serve as the primary liaison between the Outside Sales and Technical Installation teams to ensure seamless project handoffs.
Leverage vendor and partner relationships to introduce new product lines, track promotions, manage product updates, and deliver team training.
Perform other duties as assigned.

Benefits

Paid Time Off Program - Start accruing PTO your first week!
Eight Paid Company Designated Holidays
401(k) w/company match
Health, Dental and Vision Insurance options that start the 1st of the month after 60 days of employment
Short Term Disability Options
Long Term Disability Options
Employee Assistance Program
Life Insurance Options
Employee Discount
Free Alarm Monitoring
Monday - Friday daytime work schedule (no nights or required weekends)
Positive work culture with opportunities for advancement and growth